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Outsourcing Solution Accelerates Companies to Market Leaders | Article
Every salesperson starts out to capture business and take a company to the next level through sales growth. Often, only scanty results occur (or none) and, before long, the company will struggle from...
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Upcoming Challenges and Opportunities in Healthcare Outsourcing | Article
Thanks to the American Recovery and Reinvestment Act of 2009 (ARRA) (the economic stimulus package for the U.S. economy), healthcare reform, and the Health Information Technology for Economic and...
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Application Management Outsourcing Services Provide Bigger Bang for the Buck...
Companies are placing more focus on ensuring software products deliver real impact to business needs and also growth to the business, observes Mohammed Haque, Genpact’s Vice President and Head,...
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New Contact Center Management Solution Enables Social CRM, Streamlines...
Today’s call centers and contact centers are at the core of a business, driving revenue and building customer relationships. Those objectives are easier and less costly to achieve with VContactCenter,...
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Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter...
Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes that will impact outsourcing buyers over the next five years. Their answers clearly...
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BPO Study’s Surprising Findings on Value and Long-Term Intent in Outsourcing...
Buyers of outsourcing services want their service providers to invest in technologies that bring continual improvement to the outsourced processes. Providers want to invest only where it is also...
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Study: U.S. Companies Prefer “Farshore” to Nearshore Outsourcing, Send Higher...
For all the talk of the new allure of nearshore or even stateside outsourcing, most U.S. companies today still prefer to base their service operations half a world away, according to researchers at the...
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Outsourcing and Consolidation Driving the Newspaper Business | Article
What if the New York Times replaced Pulitzer Prize winner Gretchen Morgenson, cited for her “trenchant and incisive Wall Street coverage”, with a writer in India to save four-fifths of her salary?...
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Top Five Reasons for IT Directors to Outsource IT Services | Article
Fear of surrendering control is probably the main factor holding many IT directors back from realizing the benefits of outsourcing IT services. But if you can find an IT services supplier who will work...
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Five Signs That You Might Need to Outsource
If you’ve been able to resist outsourcing while the world around you is doing it, that’s great. However, it might be a good idea to start looking at the outsourcing option if you’re seeing one or more...
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